Privacy Policy

Introduction

Welcome to StageStory, developed by Carbo Studio ("we", "us", or "our"). We are committed to respecting your privacy and ensuring that your personal theatre diary, ticket stubs, and show memories remain secure and private. This Privacy Policy explains how our mobile application and website handle information when you use our services.

Information We Collect

StageStory is designed with a privacy-first approach. Most of your data remains exclusively on your personal device:

Locally Stored Data:

• Theatre journal entries (show titles, venues, dates, seats, ratings, and notes)
• Photos of physical ticket stubs, programmes, and curtain call memories attached by you
• Cast and understudy tracking records (Dramatis Personae notes)
• App theme and display preferences

All of the above data is stored locally on your device using encrypted mobile storage and is not sold, rented, or collected on remote servers.

Photo Library Access:

StageStory requires permission to access your device's photo library solely to allow you to attach images of tickets, program covers, or theater memories to your entries. We only read the photos you explicitly select inside the app.

AI Cast Lookup & Ticket Scanning:

When using our automated AI Cast Lookup or Ticket Scanning features, the app sends non-personal data (such as the show name, theater venue, or a photo of your ticket stub) to fetch official production cast lists or auto-fill your log. We use OpenAI as our AI provider. The data is processed securely and is not used to train AI models. No personal identifier or user identity is sent with these queries.

Subscription & Payment Data:

In-app subscription transactions are processed directly by Apple (via the App Store) or Google (via Google Play) through our billing partner RevenueCat. We never receive or store your credit card details or financial information.

Website Analytics & Cookies:

When you visit our promotional website (stagestoryapp.com), we use Google Analytics to understand website traffic. We use a cookie consent banner to request your permission before loading any non-essential cookies. No data from your app journal is ever shared with the website or Google Analytics.

How We Use Your Information

The information stored locally on your device is used strictly to:

• Maintain your personal digital programme and theatre journal
• Track your theatre visits and display your scrapbook keepsakes
• Display cast lists and track understudy / cover performances
• Enable premium subscription features (if purchased)

Data Storage & Security

We employ industry-standard technical and organizational security measures to protect your information. Because your journal data is stored locally on your device, you maintain full physical and digital control over it. Uninstalling the app will clear your locally stored app data unless backed up through standard iOS/Android device backups.

Third-Party Services

StageStory utilizes trusted third-party service providers for core functionality:

• Apple App Store / Google Play Store: For application distribution and secure payment processing.
• RevenueCat: For managing in-app subscription entitlements without storing sensitive billing details.
• OneSignal: For delivering push notifications and in-app messages based on your app interactions and subscription status.

Push Notifications

If you enable push notifications, StageStory uses your device's native notification system to deliver app updates or information regarding your subscription status. You can disable notifications at any time in your device settings.

Children's Privacy

StageStory is a general-audience application and does not knowingly collect personal information from children under 13. If you believe a child has provided us with personal data, please contact us so we can take prompt action.

Your Data Rights & Choices

Under applicable privacy laws (including GDPR and CCPA), you have the right to:

• Access all of your journal data directly within the app
• Edit or delete any show entry, photo, or note at any time
• Export or delete your local database by clearing app data or uninstalling the app
• Opt out of push notifications via your mobile device settings

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last Updated" date. We encourage you to review this policy periodically.

Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact Carbo Studio support at:

Email: support@carbo-studio.com
Response Time: Within 48 hours